At Equipserv, we prioritize understanding your unique needs to deliver tailored solutions that cater specifically to your business.

Our customer-centric approach revolves around consultation, assessment, and ongoing audits, all aligned with our core activity of providing tailored solutions. We follow a systematic methodology:

1. Identify solutions
2. Assess solutions
3. Specify solutions
4. Document solutions

Once all parties approve the proposed solutions, Equipserv proceeds to implement them, ensuring a solution designed specifically for your operations.

Our maintenance contracts are designed to be scalable, matching your service requirements and offering flexibility to adapt and expand based on seasonal fluctuations and other factors.

We commence with a comprehensive appraisal of your business, analysing your service requirements and identifying your specific needs.

We aim to gain an in-depth understanding of your organisation, including its current expertise and any strengths or weaknesses in your SMR (Service, Maintenance, and Repair) operations. Some examples of our analysis include:

• Equipment Audit: Make, model, and location
• Health & Safety Survey: Identifying areas of concern
• Asset Condition Assessment: Graded evaluation
• Parts Fault Analysis: Effective warranty management
• Oil Sampling Analysis: Performance monitoring
• Fair Wear & Tear Guide: Operational conformance assessment
• Inventory Stock Movement & Management: On-site impress stock control
• Management Information: Reporting and analysis
• 1st Time Fix Rate: Evaluating efficiency
• Fleet Availability: Maximising uptime
• Response Time Reporting: Monitoring responsiveness
• Housekeeping Issues: Addressing cleanliness and organisation
• Fleet Analysis: Age profiling for effective planning