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The Customer Service Account team based at our operations hub are ready to take your call.
They are familiar with the requirements of all our customers in terms of product proposition and service deliverable together with the type and location of your equipment.
By acting as the key interface to our customers – they ‘own’ the customer relationship to make sure that the service level standards are achieved and key performance indicators are analysed and reported on.
Communication is pivotal to any successful relationship and our account management is no exception – conversations can be as varied as ‘our engineer is caught in heavy traffic on the M25’ to ‘following a review of your SMR costs – there a number of suggestions that we would like to make to help reduce your downtime’.
We are committed to providing you with a level of information to show that we are managing your equipment whilst making sure you are in control of your equipment in terms of cost and in fulfilling your core activity.
Get in Touch
Talk to Equipserv about your SMR requirements today.
Call now: 0845 601 1266