Equipserv UK will not offer you a fixed set of solutions but will address your specific needs and identify a plan that is best for you. We have a range of service plans to suit all needs and requirements from fully comprehensive plans, to bespoke break down repair plans. See our full range of plans below.
The Service Plan will be designed specifically for the type of equipment to be maintained ensuring full compliance with the manufacturer’s recommendations and the safe operation of the equipment.
The plan will include, on authorisation from the customer, planned schedule service visits per annum at pre-agreed dates delivered against pre-defined service inspection tasks specific to the equipment type, its operational environment and designed application, at a fixed price, invoiced on sign off and completion of each service inspection.
The service visits will be inclusive of travel to site, labour, lubrication, minor adjustments and the completion of engineers’ inspection reports identifying and reporting on any repairs, malfunctions or safety issues that require action to safeguard the equipment’s integrity in terms of its efficiency and safe operation.
Any remedial/repair work which is identified as a result of the service inspections and cannot be remedied by minor adjustments will NOT be covered under the Service Plan, however Equipserv UK Ltd will provide the customer with full details and costs of the work required and request authorisation in the form of a purchase order number before proceeding with the work.
Any repair work which is thought to compromise the safe operation of the equipment will be reported immediately to the responsible operational management on site before the equipment is returned back to operation.
Typically inclusions under this type of plan would be:
The No-Contract Plan is specifically designed to provide a breakdown and repair service to customers who operate waste management equipment and have no formal contract with Equipserv UK Ltd for scheduled service inspection/maintenance of their equipment.
Equipserv UK Ltd will schedule and allocate the required engineering resources to attend any reported breakdown or to carry out remedial/repair work specified and authorised by the customer in the form of a purchase order.
Equipserv UK Ltd will invoice the customer for all agreed and incurred costs which would typically include travel time, mileage, labour, spare parts/components and materials plus any additional out of hour charges that may apply.
Customer authorised breakdowns will be scheduled during normal working hours at the agreed rates Monday to Friday unless requested by the customer when out of hours charges will be incurred.
Administration
Equipserv UK Ltd will make available copies of all relevant maintenance documentation and supporting data on request from the customer.
This type of service plan is designed specifically for customers who wish to take advantage of a budgeted maintenance plan which will allow them to spread the cost of annual service inspections over 12 monthly payments.
The Service Budget Plan will be specific to the type of equipment to be maintained and full compliance with the manufacturer’s recommendations and the safe operation of the equipment.
Depending on the type of equipment, the plan will include a pre-agreed number of scheduled service visits per annum delivered against pre-defined service inspection tasks specific to the equipment type, its operational environment and its designed application and identifying and reporting on an any repairs, malfunctions or safety issues that require action to safeguard the equipment’s integrity in terms of its efficiency and safe operation.
The Service Budget Plan is inclusive of the recommended number of scheduled service visits per annum, travel to site, lubrication, minor adjustments and an engineer’s written report confirming completion of the scheduled service identifying any remedial or repair work requiring authorisation from the customer in the form of a purchase order number prior to the work commencing.
Typically inclusions under this type of plan would be:
NOTE – All breakdowns reported and authorised by the customer will be scheduled during normal working hours Monday to Friday or outside of normal working hours at the agreed rates and subject to a purchase order.
Exclusions
This type of service plan is designed to satisfy the maintenance requirements of waste management equipment on which, due to age and service history, cannot be covered by the Fully Comprehensive Service Plan unless a full refurbishment is undertaken.
The Semi Comprehensive Service Plan will be specific to the type of equipment. It includes inspection and servicing to the manufacturer’s recommendations; and identifying and reporting on any repairs, malfunctions or safety issues that require action to safeguard the equipment’s integrity in terms of its efficiency and safe operation.
The plan will include pre-agreed scheduled service visits per annum delivered against pre-defined service inspection tasks specific to the equipment type, its operational environment and designed application.
The Service Plan is inclusive of travel to site, lubrication, minor adjustments and engineer’s written report identifying recording and taking action to rectify or process any remedial/repair work covered under the specific Semi Comprehensive Service Plan.
The maintenance plan is inclusive of emergency breakdown call out charges, travel time, labour (within normal working hours Monday to Friday) and the replacement of all serviceable parts/components not excluded under the Semi-Comprehensive Service Plan
For remedial/repair work identified from the service inspections which is NOT covered under the specific Maintenance Agreement, Equipserv UK Ltd will request authorisation from the customer in the form of a purchase order number prior to proceeding with the work.
Typical inclusions under this type of plan would be:
Typical Maintainable Items covered under the Semi Comprehensive Service Plan
Equipment Type: Compactor
Serviceable Mechanical Items – Guide Wear Blocks
Serviceable Electrical Items
Serviceable Hydraulic Items
Examples of typical non-serviceable Items NOT COVERED under the Semi Comprehensive Service Plan but requiring pre-agreed service inspections:-
Mechanical non-serviceable items MUST BE SPECIFICALLY DEFINED depending on the asset’s age, condition, service history or obsolescence, but would include the following:
Electrical non-serviceable items MUST BE SPECIFICALLY DEFINED depending on the asset’s age, condition and service history or obsolescence but would include the following:
Hydraulic non-serviceable items MUST BE SPECIFICALLY DEFINED depending on the asset’s age, condition, service history or obsolescence but would include the following:
General Exclusions that apply under the Semi-Comprehensive Service Plan
Equipment Repairs or Malfunctions:
This type of service plan is designed to satisfy the maintenance requirements for new waste management equipment or refurbished equipment, depending on the asset’s age and service history.
The Fully Comprehensive Service Plan will be specific to the type of equipment to be maintained, ensuring full compliance with the manufacturer’s recommendations and the safe operation of the equipment.
The plan will include, as a minimum, pre-agreed service visits delivered against pre-defined service inspection tasks specific to the equipment type, its operational environment and its designed application, as well as identifying, recording and actioning any remedial/repair work covered under the specific Fully Comprehensive Service Plan.
The Fully Comprehensive Service Plan is fully inclusive of travel to site, emergency breakdown call out charges (within normal working hours Monday to Friday) and the replacement of all serviceable parts and components unless excluded under the Fully Comprehensive Service Plan.
Typically inclusions under this type of plan would be:
Typical Serviceable Items covered under the Fully Comprehensive Service Plan.
Examples of typical serviceable Items within acceptable tolerances defined in the Maintenance Agreement:-
Equipment Type: Compactor
Mechanical Serviceable Items:
Electrical Serviceable Items:
Hydraulic Serviceable Items:
Examples of typical non-serviceable Items NOT COVERED under the Fully Comprehensive Service Plan, but requiring quarterly maintenance inspection:-
Equipment Type: Compactor
Mechanical None Serviceable Items:-
Electrical Non-Serviceable Items:-
General Exclusions that apply under the Fully Comprehensive Service Plan Equipment Repairs or Malfunctions:-
Any equipment damage caused by the customer or a 3rd party supplier is not covered under the semi-comprehensive service plan and any consequential costs incurred will be recharged to the customer as final bullet point in section headed General Exclusions that apply under the Fully Comprehensive Service Plan Equipment Repairs or Malfunctions.
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Call now: 0845 601 1266